Creating the Scanned Tickets Report in Spektrix
Here we show you how to set up the scanned tickets report so that crowdEngage can read your scans
1. Click on the Control Pannel

2. Click on Insights & Mailings

3. Click on New report

4. Type "crowdEngage - scanned tickets" in the Name field
Make sure the report type is set to "Sales"

5. Type "PLEASE DO NOT EDIT. Contact support@crowdengage.com for any queries." in the Description field

6. Click on Next

7. Click on the '+' sign next to Seats

8. Drag "Seat Status" into the "Drop criteria here..." box

9. Check Scanned

10. Click on the '+' sign next to Event Instances

11. Drag "Start Date" into the "Drop to add criteria" box

12. Set "Start Date" to "Today"

13. Click on Next

14. Click on the '+' sign next to "Tickets / Reservations"

15. Uncheck Only show commonly used columns

16. Drag "Barcode" into the dotted box underneath "Output Columns"

17. Click on the '+' sign next to "Ticket Scans"

18. Drag "First Successful Scan Time" into the dotted box next to "Barcode"

19. Click on Ok

20. Click on Report Schedules

21. Click on Add

22. Type "crowdEngage - scanned tickets" in the "Name" field

23. Make sure both "Active" and "Run on demand" are checked

24. Click on Next

25. Click on Add Report

26. Search for the report you just created by typing "crowdengage" in the search box

27. Click on the '+' sign next to the "crowdEngage - scanned tickets" report

28. Click on Select this report and criteria set

29. Type "crowdEngage - scanned tickets" in the "Name" field

30. Type "spektrix+user@crowdengage.com" in the "Email to" field

31. Select Raw (XML)

32. Click on Next

33. Click on Ok
