Tessitura Writeback

If you would like shared tickets to write back to your Tessitura system (e.g - one customers shares a ticket to another customer but you want to capture who has attended) we would need the following information to create these records:

• ID from TR_ORIGINAL_SOURCE for constituent record created by Crowdengage

• ID from TR_ASSOCIATION_TYPE for the Association between the Individual Lead Booker → Guest

• ID from TR_AFFILIATION_TYPE for the Association between the Household/Organisation Lead Booker → Guest

• ID from Ticketing Setup > Mode of Sale for the Mode of Sale to use when writing back Recipients from CrowdEngage

• ID from of the Source to use when writing back Recipients from CrowdEngage. This is found in Campaigns > Appeals > Sources:
  
  
  

• ID from Campaigns > References > Payment Methods or the Payment Method to use when writing back Recipients from crowdEngage

• ID from TR_PHONE_TYPE for phone numbers in constituent records created by crowdEngage

• ID from TR_ADDRESS_TYPE for addresses in constituent records created by crowdEngage