Here we will show you how customers can store tickets in an Apple or Google Wallet.
With crowdEngage, your customers can conveniently add their tickets to their Apple Wallet so that they are easy to find later. They will see the relevant wallet depending on what device they are using. If they are using a web browser this will usually show both.
You don't need to do anything to turn this feature on. It should automatically show on your customer's mobile ticket.
Once the customer taps "Add to Wallet" a new style ticket will be generated and downloaded to the customers iPhone or Android device so that they can use this later.
Once the tickets are in a wallet they will stay there until the show has passed. Customers can also get a notification on their lock screen a few hours before the show so that they know where to find their tickets quickly.
The Wallet ticket design will have the same colours as your original branding so it will keep the feel of your venue but make life a lot easier for your customers.
If you have any questions regarding Apple or Google wallets, please contact email@example.com for more information.