You can use just about any information about the event and instance that your network exposes via its API.
Here are a few examples of the fields you can use:
Instances
-
instance.friendly_start_date
-
instance.friendly_start_day
-
instance.friendly_start_time
-
instance.start
-
instance.start_hour
-
instance.start_minute
Events
-
event.name
For example:
We hope you're looking forward to {{ event.name }}!Would output:
We hope you're looking forward to Hamlet!
Attributes
You can use any custom field or attribute that your ticketing system includes in its responses to crowdEngage. Please ask support for more details.
Blank fields
Be aware that fields might well be blank if they aren't required in your ticketing system! If you want to avoid this, you could use an if/else statement to check whether the field is blank or not before you use it.
Something missing?
If there's a field you'd like to use that isn't listed here, please let us know and we'll see what we can do.