Sometimes you write messages where you need to refer to an unknown quantity. For example, each customer might have booked a different number of tickets to a performance. It could be one ticket, or it could be more.
crowdEngage contains a nifty pluralisation function to let you specify both the singular and plural versions of a word or phrase. Then, at the time of sending, the system will insert the correct one automatically.
The template tag
The template tag is used like this:
{{ pluralise("singular form", "plural form", object_to_count) }}
(Where object_to_count is a valid crowdEngage variable containing a list of items, for example tickets.)
Example
Your {{ pluralise("ticket is", "tickets are", tickets) here:For a message with just a single ticket, this templating code would output:
Your ticket is here:However if the message was for multiple tickets, it would output:
Your tickets are here:
Objects with which the pluralise tag can be used
Primarily, this can be used with the list of tickets ( tickets ). There are various other lists (for example membership subscriptions) with which you can also use this tag. Please contact support on support@crowdengage.com for more information and help.