Platform Basics

Here we will show you how to send an automated text message to your customers within crowdEngage. From the main page of your dashboard, you can begin to create a text by going to the  the “Flows” section within the "Messaging" drop down menu   When you first begin on this page, you will only see...

In this section we will show you how to send an automated email  If you are already sending texts to customers then it does not cost you any more to send one or two emails, per show, alongside this through crowdEngage. So it makes sense to use the email tool to keep in touch with your customers a...

Here we show you how to set up menus, so that your customers can order their pre-show or interval drinks directly through crowdEngage.   We integrate with many different POS systems so that we can pull in the menu items that you already have stored with them, making setting up menus easy. You can...

Here you can decide which customers will receive messages and change the criteria for message sending etc. to suit your business needs.  The criteria builder is now active in many different areas of the crowdEngage dashboard. You can use it to change who sees your particular messaging whether it ...

Here is how to set up FAQs for your customers with a list of example questions you may be asked. You can set up your FAQs page within crowdEngage so that customers can easily find all the information they might need for their visit. This will show as a separate tab on the mobile ticket and can co...

Here is how to change your mobile ticket, to fit your company branding. The Branding tool changes the aesthetics of crowdEngage to suit your company. You can change the background colours, logo etc. so that the text your customer is sent is customised to align with your other promotional material...