Search

  • crowdEngage x Tessitura Integration Guide
    To make sure your Tessitura system syncs properly with crowdEngage, we need you to set up a few items in Tessitura: IP Whitelisting Permissions Stored Procedure Information Writeback   IP Whitelisting Please allow API access from the following IP addresses: 52.213.219.109 18.200.36.114   Permi...
  • crowdEngage x Spektrix Integration Guide
    To make sure your Spektrix system syncs properly with crowdEngage, we need you to set up a few items in Spektrix: API User Account Future Orders Backfill Seat Attributes IP Restriction Management (if necessary) Ticket Scanning Setup Insights & Mailings User Scanned Tickets Report Scanned Tickets...
  • Tessitura Shared Ticket Writeback
    We can write back the sharing of tickets in crowdEngage to Tessitura. This process either creates or locates a constituent record, creates a relationship between the purchaser and the recipient of the tickets and then adds the recipient in the recipient field in the subline item of the ticket tha...
  • Creating the Scanned Tickets Report in Spektrix
      1. Click on the Control Pannel   2. Click on Insights & Mailings   3. Click on New report   4. Type "crowdEngage - scanned tickets" in the Name field Make sure the report type is set to "Sales"   5. Type "PLEASE DO NOT EDIT. Contact support@crowdengage.com for any queries." in the De...
  • Using crowdEngage for Agency Sales via the Spektrix Agency API
    Here we show you how to offer mobile ticketing and pre-orders for agency customers as well as direct bookings   For venues Go to the Attribute Templates section within the Spektrix Settings interface. Add three new Order text attributes, named exactly as follows: CrowdEngageAgentCustomerFirs...
  • Digital Memberships
    Here we explain how our new digital memberships work for Spektrix clients!   crowdEngage can pull your membership data from Spektrix, to create a digital membership card your customer's can present to you in venue * NEW UPDATE* - You can now send membership cards to your customers as soon as they...