🔨 Troubleshoot your system
Something not looking right? Start here - maybe we've seen this before and can show you how to fix it! If all else fails, you can always reach out to us at support@activitystream.com
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Your Instance Looks Weird and is Missing Buttons
If the graphs on your instance look big but some of them are missing or even some buttons are missing, kind of like this:There is an easy fix! You just need to zoom out until you can see everything again. Here's how to do it in Google Chrome:We know, this is silly! And it's definitely not a perma...
- There is No Data Showing
- Can't Find an Event
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User Has Not Received Invitation
If you have sent an invitation to a user, they should have received it in their email inbox. If they have not, please ask them to check their email Spam and Trash folders. If they still cannot find the email, please contact us at support@activitystream.com for us to troubleshoot with the user.Whe...
- "Password is Wrong" Message
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Can't See Data After Logging In
If this is the first time you are logging in, then something might have gone wrong when creating your account. Please contact support@activitystream.com with your account details (email, name, URL) for us to investigate. Please also open the Year Over Year dashboard. Are you seeing any data there...
- Issues with the Log-in
- "Connection Denied" Message