User has not received invitation
If you have sent an invitation to a user, they should have received it in their email inbox. If they have not, please ask them to check their email Spam and Trash folders. If they still cannot find the email, please contact us at email@example.com for us to troubleshoot with the user.Whe...
- "Password is wrong" message
Can't see data after logging in
If this is the first time you are logging in, then something might have gone wrong when creating your account. Please contact firstname.lastname@example.org with your account details (email, name, URL) for us to investigate. Please also open the Year Over Year dashboard. Are you seeing any data there...
- Issues with the Log-in
- "Connection denied" message