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  • Your Instance Looks Weird and is Missing Buttons
    If the graphs on your instance look big but some of them are missing or even some buttons are missing, kind of like this:There is an easy fix! You just need to zoom out until you can see everything again. Here's how to do it in Google Chrome:We know, this is silly! And it's definitely not a perma...
  • There is No Data Showing
    If you have just logged in and are seeing no new data for today, then it is time to reach out to us! Give us a call If this is the biggest on-sale so far and the promoters are emailing you for stats every 2 minutes - please feel free to call +45 53704880 and we will take care of this asap! I...
  • Can't Find an Event
    There are three approaches to take if you cannot find a specific event: SEARCH BAR: Check your ticketing platform to make sure you are searching for the right name. Sometimes events are registered with a slightly different name and thus, do not show up when you type a different name into the ...