New events and instances will show up automatically in crowdEngage once they're set up in your ticketing system.
We check for changes every hour, so you should see those reflected in crowdEngage in under 60 minutes from the time they are made in the ticketing system.
When an instance is impor...
Follow these steps to offer mobile ticketing and preorders for agency customers as well as direct bookings
For venues
Go to the Attribute Templates section within the Spektrix Settings interface.
Add three new Order text attributes, named exactly as follows:
CrowdEngageAgentCustomerFirs...
Step-by-step instructions for Document Designs in Spektrix
You can include the link to mobile tickets in your PDF tickets or your thermal printed tickets too.
If you'd like to help your customers get to their mobile tickets page at the venue, have a look at this article where we explain how t...
How to get started with crowdEngage and Spektrix
crowdEngage needs two Spektrix accounts to pull in your ticketing data - one for the API, and another for the Insights & Mailings interface.
API v3 user
Head to the settings interface (https://system.spektrix.com/SPEKTRIX_CLIENT_NAME/client/setti...