Introduction to Templating
Message templates can include simple customization or even complex segmentation. For example, you can address your customers by name, add special information for certain performances, or only send messages to certain customers. We're always happy to take a look at your templates and give advice o...
Inserting a datetime relative to another datetime
We're all used to messages that say "doors open 45 minutes before the show" or "the show is 120 minutes". With crowdEngage you can turn those into an actual time - for example, "doors open at 6.15pm", or "the show will finish at 9pm". A datetime is the name for a date and time combined. For examp...
- Dynamic pluralisation
- URL shortening
- Adding a link to mobile tickets, preorders, and Google Maps
- Using order and ticket fields in message templates
- Using customer fields in message templates
- Using event and instance fields in message templates
- Conditional logic (if/else statements)
Inserting merge fields/dynamic content
Address your customers by name, including the performance start time, and more. You can insert data from the customer, event, instance, or order into each message. This is really handy as it means that the same message template can be used for multiple events, and personalized for each customer. ...