🎟️ Mobile Ticket

This explains how other purchases for the same day can be displayed within a customer's digital ticket. Digital tickets are great, but what if a customer has also bought ice-cream vouchers. or a post-show talk? We don't want one customer to get three messages!This is where the new crowdEngage rel...

Here we explain the ticket suppression function, why it's useful and how to activate it.   The new crowdEngage digital ticket comes with a ticket suppression function, which means that the barcode is hidden until a time that the venue see suitable. This means customers can still receive their tic...

Here we explain our new donations feature that lets customers make charitable donations directly to the organisation, powered by crowdEngage.   It's really easy to set up our new donations tab. Just get in touch at support@crowdengage.com    The tab will show on the mobile ticket and means your ...

Here we will show you how customers can store tickets in an Apple or Google Wallet.   Customers can conveniently add their event tickets to an Apple or Google Wallet, through crowdEngage, so that they are easy to find later. They will see the relevant wallet depending on what device they are usin...

Here you can decide what different tabs (or buttons as we call them) you'd like your customers to see when they click on their mobile ticketing link   Not only does the mobile ticket have the QR code for the customer’s event. It can also provide other information that will come in handy when visi...

Here you will learn how to add a live chat function so your customers can communicate with you quickly   Answer customer queries and questions efficiently with our Crisp integration We've integrated with Crisp, a very handy live-chat service with a free entry-level plan. Adding live chat means cu...

Here is how to change your mobile ticket, to fit your company branding. The Branding tool changes the aesthetics of crowdEngage to suit your company. You can change the background colours, logo etc. so that the text your customer is sent is customised to align with your other promotional material...

We will demonstrate how to create your own QR codes, to help your customers get to mobile pages quickly when they are in your venue.   Some customers may not have a mobile number on their account, So instead of a mobile ticket they have a physical ticket at the venue.  For these customers, you...