Getting Started

How to create your own QR codes to help your customers get to mobile pages quickly   Customers might have their printed tickets already on their hands, but you want to send them to their mobile tickets page where they can find your Food and Beverage menus to tempt them. As the customer has th...

We explain in detail how you can generate your own mobile ticket URLs   If you are sending a communication to your customer and you already have their ticket barcodes, you can include a link to their mobile ticket page already!   You’ll need to know your subdomain that you’ve set up for your crow...

Answer customer queries and questions efficiently with our Crisp integration We've integrated with Crisp, a very handy live-chat service with a free entry-level plan. Adding live chat means customers can find the answers to their questions quickly and efficiently and it's also a great opportunity...

Use a subdomain of your main website rather than the app.crowdengage.com domain For the "Your visit" feature (mobile tickets, drinks pre-ordering, and more), we highly recommend using a subdomain of your website rather than relying on the default app.crowdengage.com domain. Using your own domain ...

Let's go over the different tabs available The mobile tickets page is a great place to provide quick access to important information that your customers should have at their fingertips.   The default tab that the mobile tickets page displays is just “Tickets”. Let’s have a quick look at this opti...

Customers can conveniently have their tickets in their Apple Wallet With crowdEngage, your customers can conveniently add their tickets to their Apple Wallet. Let’s see how it works.   Once this feature has been enabled by crowdEngage Support, when the customer sees their mobile tickets on the mo...