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  • Donations Through crowdEngage
    Here we explain our new donations feature that lets your customers make charitable donations directly to you, powered by crowdEngage.   It's really easy to set up our new donations tab. Just get in touch at support@crowdengage.com    The tab will show on the mobile ticket and means your customer...
  • Tabs on the Mobile Tickets Page
    Here you can decide what different tabs (or buttons as we call them) you'd like your customers to see when they click on their mobile ticketing link   Not only does the mobile ticket have the QR code for the customer’s event. It can also provide other information that will come in handy when visi...
  • How to Use Apple & Google Wallet
    Here we will show you how customers can store tickets in an Apple or Google Wallet.   With crowdEngage, your customers can conveniently add their tickets to their Apple Wallet so that they are easy to find later. They will see the relevant wallet depending on what device they are using. If they a...
  • Changing The Branding on Your Mobile Ticket.
    Here is how to change your mobile ticket, to fit your company branding. The Branding tool changes the aesthetics of crowdEngage to suit your company. You can change the background colours, logo etc. so that the text your customer is sent is customised to align with your other promotional material...
  • Taking Customers to the Mobile Tickets Page at the Venue
    We will demonstrate how to create your own QR codes, to help your customers get to mobile pages quickly when they are in your venue.   Some customers may not have a mobile number on their account, So instead of a mobile ticket they have a physical ticket at the venue.  For these customers, you...
  • Adding Live Chat to the Mobile Tickets and Preorders Page
    Here you will learn how to add a live chat function so your customers can communicate with you quickly   Answer customer queries and questions efficiently with our Crisp integration We've integrated with Crisp, a very handy live-chat service with a free entry-level plan. Adding live chat means cu...