Mobile Ticketing

This explains how to change the sender name your customers see, when they receive a text from you. Customers want to trust that the text they are receiving is from a legitimate source. We recommend changing the sender name on your text messaging so instead of it saying “crowdEngage”, it will have...

Here we will learn how to create a custom subdomain in crowdEngage and why it is useful When your customers receive the “your visit url” that they need to click on for their mobile ticket, it is useful that they recognise this as coming from your own website. This is why it is important to have a...

Here you can decide what different tabs you'd like your customers to see when they click on their mobile ticketing link   Not only does the mobile ticket have the QR code for the customer’s event. It can also provide other information that will come in handy when visiting you venue The default ta...

Here we will show you how customers can add tickets to their Apple Wallets   With crowdEngage, your customers can conveniently add their tickets to their Apple Wallet so that they are easy to find later. Once this feature has been enabled by crowdEngage Support, the customer sees their mobile tic...

We will demonstrate how to create your own QR codes, to help your customers get to mobile pages quickly when they are in your venue.   Some customers may not have a mobile number on their account, So instead of a mobile ticket they have a physical ticket at the venue.  For these customers, yo...

Here you will learn how to add a live chat function so your customers can communicate with you quickly   Answer customer queries and questions efficiently with our Crisp integration We've integrated with Crisp, a very handy live-chat service with a free entry-level plan. Adding live chat means cu...

Here we will explain how you can generate your own mobile ticket URLs If you are sending a communication to your customer and you have access to their ticket barcodes, you can easily include a link to their mobile ticket! You’ll need to know the subdomain that you’ve set up for your crowdEngage m...